When your agreement is received and confirmed, one of our technical team will contact you to arrnage a mutually acceptable time to commence the Onboarding, Device Assessment & Setup.
During your Device Assessment & Setup session, one of our technicians will work through your devices and users with you to confirm exactly what's covered under this agreement. Once complete, we'll send you a summary for your records showing:
All devices enrolled for monitoring and support
All users registered against those devices
Your network and internet details
Any existing services already provided by Connelly's
You don't need to fill in any device or user details now. Our team will document everything and confirm the final list with you before billing begins.
